Refund Policy

WVICL understands that money is valuable and that circumstances come up that can cause a change in plans. We want to work with you to put your money to good use wherever possible. We also forecast our race resource planning based on having a solid understanding of how many riders we are expecting. Based on these considerations we have adopted the following race fee refund guidelines for all requests not directly related to weather as noted in the above weather policy:

• Season fees (coaching, membership, etc.) pertain to a host of activities outside of racing and are generally not refundable once paid.
• Race fees for any given race will be refunded (minus a $10 service charge) as long as we receive an email by midnight (12:00 a.m.) on the Wednesday prior to race day. If you prefer, we will transfer race fees of a rider to a later race in the season with no service charge as long as we receive an email by midnight (12:00 a.m.) on the Wednesday prior to race day.
  • No race fee refunds or transfers will be given once racing has begun on a given race weekend.
  • Note that we usually cannot respond to emails on race weekend (Friday through Sunday) so as long as the time and date stamp on your sent email meets the above guidelines we will honor it. It is highly unlikely we will respond with confirmation on a race weekend.
• Any requests for refund or transfer must be sent to cassie@westvirginiamtb.org and must include the name of the rider, the team of the rider (if any), and the race name or race date the request is for.